Service Rules and Account Conditions for Spinz in New Zealand

Acceptance Before Using Spinz Services

By accessing Spinz, creating an account or using any service connected with the website, you agree to be bound by these Terms & Conditions. These Terms apply together with any policies, notices, game rules, promotional conditions or account messages that are made available through Spinz.

If you do not accept these Terms, you must not use the website, register an account or take part in any account-based activity. Continued access to Spinz may be treated as acceptance of the Terms currently in effect, subject to applicable law.

Some services, account functions or offers may have additional rules. Where specific rules apply to a product, transaction or promotion, those rules form part of the agreement between you and Spinz for that activity.

New Zealand User Conditions and Access Limits

Spinz may only be used by people who meet the age, location and eligibility requirements that apply to them. Users in New Zealand are responsible for checking whether they are permitted to access and use the services available through Spinz.

We may refuse registration, restrict access, suspend activity or close an account where eligibility cannot be confirmed, where local restrictions apply or where continued access would conflict with account rules or applicable requirements.

You must not access Spinz from a location where use of the service is not permitted. If you move, travel or access the website from another location, availability and account conditions may change.

Account Registration With Spinz

A Spinz account must be opened with accurate and complete personal information. This may include your name, date of birth, contact details, address information and any other details requested during registration or account review.

You must keep account information current. If details change, including contact information, address details or payment-related information, you may be required to update the account or provide further confirmation before certain functions remain available.

Only the registered account holder may use the account. You must not sell, transfer, share, lend or allow another person to access your Spinz account. Activity carried out through the account may be treated as your responsibility unless unauthorised use is confirmed through review.

Verification, Checks and Account Review

Spinz may request documents, details or confirmations to verify identity, age, address, payment ownership, location, source of funds or other matters relevant to account use. These checks may occur during registration, before withdrawals, after account changes or at any point where review is required.

If verification is not completed, is delayed or raises concerns, we may limit account access, hold transactions, suspend certain services or close the account where appropriate. Information provided during verification must be truthful, valid and not misleading.

We may repeat checks where required by account activity, payment history, security concerns, responsible gambling measures or applicable law. Verification requirements may differ depending on the services used and the circumstances of the account.

Deposits, Withdrawals and Balance Handling at Spinz

Payments must be made through methods accepted by Spinz and, where required, in the name of the registered account holder. Available payment routes, limits, fees and processing conditions may vary depending on location, account status and provider requirements.

Withdrawal requests are subject to account review, verification, balance checks, payment method confirmation and any conditions attached to the funds being withdrawn. Processing times may depend on the method used, payment provider handling and whether additional checks are needed.

Spinz may delay, refuse, reverse or cancel a payment where transaction rules are not met, where payment ownership is unclear, where account verification is incomplete or where suspicious activity is identified. Chargebacks, unauthorised payments or misuse of payment methods may lead to further restrictions.

Game Records, Wagers and Technical Errors

All game activity, wagers and related account transactions are governed by the rules of the relevant product or service. You are responsible for reviewing applicable rules before participating in any activity through Spinz.

Where there is a difference between information displayed on your device and records held by Spinz or the relevant service systems, the official system records may be used to determine the result, subject to review and applicable requirements.

Technical faults, interrupted connections, display errors, software issues or service malfunctions may affect activity. If an error occurs, Spinz may void affected transactions, correct balances, suspend related activity or take other reasonable steps to restore accurate account records.

Promotions and Conditional Rewards

Promotions, rewards, bonus funds or similar offers may be subject to separate conditions. These conditions may include eligibility rules, wagering requirements, time limits, contribution rules, maximum values, withdrawal restrictions or product-specific limits.

You must read and follow the conditions attached to any offer before using it. If promotional rules are breached, Spinz may remove the offer, cancel related winnings, restrict promotional access or take further action permitted by the relevant terms.

Promotions may be changed, suspended or withdrawn where needed for operational reasons, error correction, abuse prevention, technical issues or compliance requirements. Particular conditions may apply to certain products or offers.

Conduct That Breaches Spinz Rules

You must use Spinz lawfully, honestly and only for personal account activity. Prohibited conduct includes fraud, collusion, duplicate account creation, account sharing, automated play, payment abuse, identity misuse, exploitation of errors and attempts to bypass restrictions.

You must not interfere with the website, attempt unauthorised access, damage systems, introduce harmful code, scrape protected content or use Spinz in a way that disrupts service operation.

If prohibited conduct is suspected, Spinz may investigate the account, restrict functions, suspend payments, void affected activity, remove promotional funds, close the account or take any other action permitted by these Terms and applicable law.

Responsible Gambling Measures Within Spinz

Responsible gambling controls may be available depending on account status, service availability and location. These may include limits, cooling-off options, account restrictions or other controls intended to help users manage activity.

Where a responsible gambling measure is applied, you must not try to bypass it by creating another account, using another person’s details, changing access methods or providing inaccurate information. Attempts to avoid restrictions may result in closure and further review.

Spinz may also restrict account activity if we identify concerns linked to user protection, security, responsible gambling or compliance. These restrictions may be temporary or permanent depending on the circumstances.

Suspension, Closure and Dormant Account Handling

You may request account closure through the available Spinz contact route. Before closure is completed, we may need to confirm identity, review pending transactions or resolve outstanding account matters.

Spinz may suspend, restrict or close an account if these Terms are breached, verification is not completed, payment concerns arise, prohibited conduct is suspected, responsible gambling controls apply or continued use presents legal, security or operational concerns.

Inactive or dormant accounts may be handled according to applicable account conditions where such rules are available and permitted. Balance handling may depend on account status, verification, unresolved matters and relevant requirements.

Spinz Content, Software and Brand Materials

The website, software, text, graphics, logos, design elements, trademarks, data and related materials made available through Spinz are owned by us or used under permission. Access to the service does not give you ownership of these materials.

You may use Spinz content only for personal and lawful use connected with the service. You must not copy, modify, distribute, sell, frame, reverse engineer or commercially exploit any part of the website without permission.

Unauthorised use of Spinz systems or materials may result in account restrictions and any remedies available under applicable law.

Complaints, Term Updates and Interpretation

If you have a complaint about an account matter, transaction, restriction, service outcome or the application of these Terms, you should contact Spinz through the available support route and provide enough detail for review.

We may update these Terms to reflect service changes, operational decisions, legal requirements, risk controls or policy adjustments. Updated Terms may apply from the date they are made available, unless another effective date is stated.

If any part of these Terms is found to be invalid or unenforceable, the remaining parts will continue to apply as far as permitted. Spinz may transfer rights or obligations where legally allowed. Interpretation, dispute handling and applicable rules may depend on the user’s location, the service involved and the legal framework that applies.